Reference guide
Orders, allocation & shipping
The quick-start guide gets an order out the door — this covers how allocation, waves, and label buying actually work under the hood.
How outbound orders work
Orders reach Storely three ways: automatically from a connected sales channel (Shopify, Amazon, Walmart, eBay — set up under Settings), submitted by the client through their portal (a Pro plan feature), or created manually in Operations → Work Orders. Every order moves through the same stages: Pending → Allocated → Picking → Shipped.
Creating an order manually
Open Work Orders → New Work Order, select the client, and enter the order number, channel, and ship-to address. Add order lines — product and quantity — and save. It lands in Pending.
Allocating an order
Allocation reserves inventory against the order. Storely allocates automatically using FEFO — first-expiry, first-out — so older stock ships before newer stock without you having to think about it. Open the work order and click Allocate on its detail page, and the system checks and reserves stock. If there isn't enough on hand, the order partially allocates and gets flagged on the dashboard so you know to follow up.
Creating a wave and picking
A wave groups allocated orders into a single pick run, so a picker isn't walking the floor once per order. Open Wave Picking → New Wave, select the orders to include, and create the wave. Click Pick to open the mobile pick screen — it shows one line at a time: bin location in large text, product name, SKU, and quantity. The picker scans the carton barcode to confirm, or taps Confirm manually.
Shipping labels & rate shopping (add-on, coming soon)
In-app rate shopping and label purchasing — comparing carriers, buying a label, and printing it straight from the wave — is built but not yet generally available. It's sold as an add-on and currently enabled by manual grant only. Until it's turned on for your account, this section of the pick screen shows a locked notice ("Shipping label generation isn't included in your plan") instead of the rate comparison. Without it, the typical setup is for your client to supply their own shipping labels — pre-printed, or via their own carrier account — for you to apply once picking is confirmed.